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Social Media & Reputation Specialist – SOCi – San Diego, CA

SOCi in San Diego, CA


About Us:

#60 on the 2018 Inc. 5000 list of the fastest growing companies in America, SOCi is the leading social media and reputation management platform built to address the complex needs of highly visible Multi-Location businesses. An award-winning leader in the industry, SOCi has pioneered more than a dozen unique marketing tools to help multi-location brands oversee, maintain, and protect their brand at the national level, while simultaneously scaling presence across hundreds, sometimes thousands, of local pages. SOCi was also recently named the winner of the Local Visionary Award for “Best Social Media Solution for Multi-Location Retailers” and one of Business Review’s Top 10 Start-Up’s to Watch in 2017.

This position offers a unique opportunity to gain valuable experience in the three areas managed by our Creative Services department: content creation, online reputation (reviews), and paid social. There is potential to grow into more advanced roles within any one of these pillars.

The ideal candidate is an analytical thinker, a creative yet concise writer (more than 60 percent of duties involve writing), and a true team player.

Core Responsibilities

Content Creation

  • Set up new clients on requested social media networks for brand consistency
  • Craft engaging social media posts through competitive research and in accordance with our in-house style guide using SOCi’s proprietary platform
  • Edit blog posts for SEO optimization and upload to respective pages
  • Assist the Customer Success team in preparing monthly, quarterly, and annual reports

Online Reputation

  • Facilitate, monitor, and strategically respond to online reviews across various platforms (Yelp, Google My Business, Facebook, Apartment Ratings, etc.) using SOCi’s proprietary platform
  • Collaborate with clients about Reputation Management questions and concerns
  • Work with Reputation Manager to analyze, streamline, and improve processes

Paid Social

  • Create, optimize, and test Facebook ad campaigns
  • Capture and analyze metrics to inform future processes


  • Bachelor’s degree in Communications, English, Journalism, Marketing, Public Relations or Related Field
  • Excellent writing, editing, and research skills
  • Must be able to work in our San Diego office
  • Bonus points: design background, experience writing with a style guide, knowledge of G Suite/Excel, experience in startup and/or social media marketing, knowledge of property management

Applicants without a cover letter will not be considered. A short writing test may be required as part of the interview process.

What’s SOCi’s culture like?

Our passionate team of SOCialites work in a casual dress environment (no suits and ties here), quarterly team events, monthly catered lunches, periodic potlucks, daily office snacks, fresh fruit, and coffee. Every new team member will be equipped with a MacBook and a full tech center at their desk to plug in and out of. Above all, you will get to work with a passionate team that loves to laugh-so you might want to make sure your GIF game is strong.

SOCi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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Social Media & Reputation Specialist – SOCi – San Diego, CA

SOCi job in San Diego, CA