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Director, Media Technology Innovation

Northwestern University in Evanston, IL


Northwestern University

Job Summary:

The Director leads a creative team of media and information technology specialists who deliver a portfolio of services that are specifically designed to further research initiatives, enhance online learning, improve the student experience, and support institutional strategic objectives. An essential element of this role is leading innovation in both the application of technology, production of media, and design of learning spaces to enhance the teaching, learning and research mission of the University. The director will develop and maintain strong working relationships with business and technology leaders across the schools and units to identify priorities for enhancing the existing service portfolio and ensure service offerings align with emerging requirements and industry best practice.

Specific Responsibilities:

Leadership

  • Provide vision and strategic leadership to ensure that the existing portfolio of services continues to evolve and align with University priorities.
  • Provide overall direction for day-to-day operations that includes leadership of capital projects and University strategic initiatives.
  • Understand the diverse requirements of the University academic community and industry best practices as they relate to the delivery of innovative technologies, audio/visual systems integration, learning space design, media production, and web and application development.
  • In close coordination with technology leaders in the schools, plan for improved service points on the Evanston and Chicago campuses.
  • Engage in IT strategic planning and policy development where appropriate.
  • Understand the diverse requirements of the University community and emerging technology trends with the goal of delivering professional quality services and support for faculty, students, and staff.
  • Guide the Northwestern community in the development, application and adoption of novel technologies that support the University’s strategic priorities.

Management

  • Lead and develop managers and team leads, who have responsibility for the delivery of enterprise-level services that are specifically designed to further research initiatives, enhance online learning, improve the student experience, and support institutional strategic objectives.
  • Develop a culture of service excellence and a customer-focused, collaborative support team.
  • Facilitate continual service improvements that increase efficiencies, decrease the cost of delivery and improve customer satisfaction.
  • As needed, advise managers and team leads on appropriate policies and procedures for effectively managing employees.
  • Responsible for a budget of $3.1M, which includes coordinating with Procurement and Payment Services on license renewal, equipment purchases and contract negotiations.
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Source: Digital Media and Development Jobs in Illinois

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Director, Media Technology Innovation

Northwestern University job in Evanston, IL