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AV Digital Media Associate – A2Z Development Center, Inc. – Portland, OR

A2Z Development Center, Inc. in Portland, OR


A2Z Development Center, Inc.

Responsible for operations supporting the creation of high-quality AV/VC services to deliver a best-in-class customer experience. Manages customer experience, operational effectiveness and scalability. Works on the Global IT Operations team including Amazon Live Events to ensure seamless planning and execution of onsite Events/Meetings.

Responsibilities include supporting the team in delivering customer excellence when executing an event or meeting including analyzing data to improve that experience and eliminate issues.
The Digital Media Tech I position serves as support the digital media team for onsite AV/digital meetings/events in collaboration with teams that are driving these events/meetings. Responsibilities include but are not limited to:

  • AV equipment setup/strike for a meeting or event including troubleshooting and resolving issues prior to of during the event covering all video cameras and equipment, computer laptops, DVD, MP3, or other media players, video projectors, VTC endpoints, audio systems and their components, telephones, document cameras, and other miscellaneous AV related equipment or cabling.
  • Create and maintain excellent relationships with our internal customers and co-workers.
  • Provide customers with venue options for external and internal events. Correspond with venue in regards to Audio, Visual, and Production elements to ensure that customer production needs can be met.
  • Adjust work schedule when needed to support Amazon business needs.
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AV Digital Media Associate – A2Z Development Center, Inc. – Portland, OR

A2Z Development Center, Inc. job in Portland, OR